Fujitsu Japan Limited and Teikyo University Hospital have embarked on a joint proof of concept to enhance regional medical collaboration, focusing on information analysis and patient management using medical administration systems and electronic health records.
The initiative, which began on March 16, aims to streamline the admittance of severely ill patients and facilitate their transition back to primary care post-discharge. It involves digitalizing patient workflows from referral acceptance to discharge coordination, utilizing AI-OCR and electronic paper to integrate information with electronic health records, thereby eliminating duplicate data entry and improving operational efficiency.
Additionally, the project will assess the Health Care Management Platform, part of Fujitsu's Uvance business model, to visualize and analyze trends in patient referrals and collaboration with medical facilities. This data-driven approach will help identify facilities for strengthened collaboration, with visits logged in Salesforce's Agentforce 360 Platform to analyze referral performance and develop strategies addressing facility needs.
Teikyo University Hospital aims to reduce the administrative workload of its Medical Collaboration Office by 30% and enhance prompt, high-quality medical care, optimizing resources for patients. The hospital plans to expand system integration with electronic health records to centrally manage patient workflows, supporting healthcare professionals' decision-making and improving hospital management.
Fujitsu Japan intends to use insights from the experiment to refine its offerings, supporting Teikyo University Hospital's digital transformation and promoting digital hospitals. Under Uvance, Fujitsu will drive workflow transformation through data and AI, contributing to a sustainable healthcare delivery system.
Teikyo University Hospital seeks to systematize the mechanism as a model for a data-driven regional healthcare system, promoting its expansion to other institutions and regions. The initiative also aims to enhance the Medical Collaboration Office's role, making it a hub for regional medical care beyond its traditional referral and coordination duties.
Japan's healthcare system faces challenges from a declining birthrate, aging population, and rising costs, with complex medical needs due to technological advancements. Strengthening collaboration between primary care physicians and specialists is essential for sustainable healthcare, ensuring timely referrals and advanced treatment before returning patients to primary care.
The Japanese government supports medical digital transformation and regional collaboration, with evaluations and incentives in the fiscal year 2026 medical fee revision. Teikyo University Hospital, a specialized hospital in Itabashi Ward, handles over 30,000 referred patients annually, actively promoting regional collaboration through lectures and visits to medical institutions.
The hospital addresses approximately 200 daily calls for referred patient acceptance, utilizing up to eight lines simultaneously. A significant challenge has been the time and burden on reception staff coordinating urgent referrals and transfer requests, often requiring doctor consultations, leading to waiting times for outpatient appointments and hospitalization.
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